Your solar energy future

Thanks for choosing Bradford Energy

Firstly, we would like to thank you for choosing Bradford Energy to supply and install your new Bradford Energy Pack. It will prove to be one of the best investments you’ll make to your family home, saving you thousands of dollars off your future power bills, whilst increasing your homes resale value.

Solar Owners Handbook

Your Solar Owners Handbook was emailed to you on installation day and should be waiting for you in your email inbox. Your maintenance log is included; we highly recommend that you have your system checked every two years to optimise its performance.If you haven’t received your handover book you can request this by calling our after sales support concierge team (1800 177 131) or emailing support@bradfordenergy.com.au.

Bradford 10 year installation warranty

You can be confident we’re here to support you for many years to come. Bradford Energy is part of CSR, a leading Australian building products company for over 160 years. Your Solar Energy Pack is covered by a range of manufacturers product and performance warranties, terms are included in your handbook.

Monitoring your solar energy

As part of your Solar Energy Pack, you’ll have access to a secure, cloud-based energy management system that lets you monitor your energy through any smart device. This clever capability connects you directly to your home. Find out how to directly monitor and manage your home’s power usage below.

Bradford Energy Support

Finally, should you have any concerns or issues with regards to your system’s performance, please feel free to call us on 1800 177 131, or email support@bradfordenergy.com.au. If needed, we’ll arrange for one of our Clean Energy Council accredited solar specialists to visit your home to inspect your system and if required, carry out any repairs or maintenance.

How Your Solar Energy Pack Works

For standard Bradford SolarPack or ChargePack installs:

1. Renewable clean energy from the sun.

2. Bradford Solar Panels capture the energy from the sun and convert it to DC electricity.

4. Inverter also converts DC power from solar panels to regular AC household electricity.

3. DC power generated by your Bradford Energy solar system charges your home battery (applies to ChargePack's only).

5. Regular AC household electricity is available to run appliances.

6. Any surplus power generated by your Bradford Energy solar system is sent back to the grid.

7. Home battery provides renewable stored energy to home when required, often during periods of low or no solar array such as the evening.

8. The grid supplements any shortage of power.

Monitoring your solar energy

You are already using mobile apps to access your favorite music, movies, and even to find out when the next train is. We’ve made managing your energy just as easy. Find out how to directly manage and regulate your home’s power usage from any device connected to the web.

Call 1800 177 131 for Bradford Solar monitoring support.

Startup & Shutdown Procedure and Maintenance Guidelines

Shutdown System

Turn off the main DC battery isolator (if system has home battery).
Turn off the Solar Array AC Main Switch located in the switchboard or next to the inverter.
In case you have 2 AC Switches, both have to be shutdown.
Turn off the Solar Array DC Main Switch located next to the inverter.
Please also check the shutdown procedure on the main switchboard.

To Restart the System

Turn on the Solar Array DC Main Switch located next to the inverter.
Turn on Solar Array AC Main Switch located in the switchboard and/or next to the inverter.
Turn on the main DC battery isolator (if system has home battery).

Maintenance of Solar Array

If the angle of the PV module is 10 degrees or more, normal rainfall is sufficient to keep the module glass surface clean under most weather conditions. There are no user serviceable parts in the system. Under no circumstances should the solar inverter be opened or unplugged. We recommend that your system is inspected by a Clean Energy Council Accredited Installer every two years. To confirm the operation of your system, check inverter display while full sun is shining on your panels.

If the inverter displays a ground fault alarm or any fault contact Bradford Solar for assistance.

Maintenance Log

Inspection required every 2 years. Please print or download and save for your records.

DOWNLOAD MAINTENANCE LOG

10 year installation warranty

You can be confident we’re here to support you for many years to come. Bradford

Energy is part of CSR, a leading Australian building products company for over 160

years. Your Solar Energy Pack is covered by a range of manufacturers product and

performance warranties, terms are included in your handbook.

Please contact us on support@bradfordenergy.com.au or 1800 177 131 if you require further assistance with your solar system.

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